WEB – MOBILE – WEB MARKETING
Carokou App
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Privacy Policy for the application

If you need more information or have any questions about the privacy policy not included in this document, please feel free to contact us

Data Collection:

• The Carokou app collects and stores the following types of data:
• User-generated data: This includes information provided by the users during registration, such as name, contact details, and profile information.
• Prospect data: The app collects data related to prospects interested in buying cars from Carokou, including name, email and phone.
• Makes data: The collects data related to the makes from the cars Carokou manages as part of their service, including models and specifications of the models.
• Stores data: The app collects data related to the stores managed by Carokou, including the users/employees of each store, as well as the general info of said store.
• Pre Owned cars data: The app collects data related to the pre-owned cars of Carokou from each store, to allow the user to visualize all of them.
• App usage analytics: The app collects anonymous usage data to improve user experience and app performance.

Data Usage:

• The data collected by Carokou is used for the following purposes: 
• Providing personalized services for users: The app utilizes makes, stores and pre-owned car’s info, as well as the location of the customer (if they allow it) to showcase the info of the nearest cars available to them.
• Analytics and improvements: Anonymous usage data helps us analyze app performance, identify areas for improvement, and enhance overall functionality.
• User support: Collected data may be used to provide customer support and address user queries effectively.

Data Storage and Security:

• Data storage: All user, stores, makes and prospect data collected by Carokou is securely stored on our servers. We follow industry best practices to ensure data integrity and protection.
• Access control: User access is strictly managed through authentication and authorization mechanisms. Users can only access data relevant to their roles and responsibilities.
• Encryption: Appropriate encryption measures are implemented to safeguard data during transmission and storage.
• Regular audits: We conduct periodic security audits to identify and address any potential vulnerabilities or risks.

Third-Party Integration:

• Carokou integrates with the Carokou page and API to retrieve users, stores, makes and pre-owned car-related information. The integration follows industry-standard protocols and security measures to maintain the confidentiality and integrity of the data.

User Controls and Privacy:

• User profiles: Each user has access to a personal profile page to view their own private information.
• Logout and account deletion: Users can log out from the app, terminating their active session. Additionally, users have the option to delete their account and associated data permanently.
• Privacy policy: Carokou maintains a comprehensive privacy policy that outlines the data collection, usage, and storage practices. Users are provided with transparent information regarding data handling and their rights.